Document Delivery

The Document Delivery service provides materials to ECU’s Distance Education students, faculty, and staff. For students, faculty, staff, and Friends of the Library in the Greenville area, the Document Delivery service also provides copies of articles from Joyner’s print and microform collections by email for free. Through special arrangements, the Document Delivery service is also available for select public K-12 schools in Eastern North Carolina.

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Document Delivery for Undergraduates, Graduate Students, Faculty, Staff, & Friends of Joyner Library

Undergraduates, graduate students, faculty, staff, and Friends of Joyner Library who are in the Greenville area may request the library to scan articles from Joyner’s print and microform collections for delivery by e-mail. The service is free! To make a request, simply login to ILLiad, select the Document Delivery request form, and enter the citation information for the item, including the call number and location from the catalog. Most requests are usually filled within two business days. Copyright limits or staff absences might result in some delays or cancellations.

Document Delivery for Distance Education

  • Eligibility: In order to use this service, you must be a current ECU student, faculty, or staff member, register in ILLiad as a DE (distance education), live outside Pitt County, and not come to the ECU campus for any courses or work each week.
  • Available Materials: Most of the materials in Joyner’s collections are available to be loaned to or photocopied for DE patrons, with the notable exclusions being circulating equipment (e.g. laptops, e-book readers, and cameras) and most items in Special Collections. If your request is for an item that we cannot provide due to the material’s condition or format, or because of library policy, we will attempt to locate a copy at another library through ILL Borrowing. If the material cannot be found elsewhere, your remaining options may be to come to the library to use the material or to speak with Research & Instructional Services to get help locating other materials that might fulfill your need. Requests for materials not owned by Joyner Library will be transferred to ILL Borrowing requests and those rules will apply.
  • Making Requests: Both requests for materials owned by Joyner Library and for those not owned must be placed through ILLiad.
  • Delivery/Shipping: Most article/photocopy requests will be provided to you by email as a link to a PDF file saved on our web server. Books and media materials will be sent to you via UPS Ground service. To receive UPS materials, you must provide the ILL Department with a physical address; PO boxes are not accepted by UPS. You may have materials delivered to your home, place of work, or any secure location. Items sent to you that must be returned will have included in each package a return prepaid UPS shipping label. To return an item, simply place it back into the shipping packaging, seal it with tape, place the return shipping label on the outside, and drop it off at your local UPS location, or call UPS to schedule a pick-up.
  • Due Date and Fines: Materials loaned from Joyner Library will be checked out on your library account, so you will receive the due date allowed by your patron status (undergraduate, graduate, or faculty/staff) and will be charged overdue fines accordingly. For materials borrowed from other libraries, your patron status does NOT determine the due date; it is set by the lending library and may be anywhere from one week to several months — check the label on the item, look in ILLiad, or contact the ILL office if you are uncertain of the due date. If returned late, borrowed materials from other libraries do not carry an overdue fine, but repeated overdues may result in your ILL Borrowing rights being suspended.
  • More Information: Questions regarding ILL services to Distance Education patrons may be directed to the Document Delivery Manager at or 252-328-6068. For information about other Joyner Library services to DE students, please consult the Distance Education web page, or contact David Hisle at (252) 328-4978 or 1-866-291-5581.

Borrowing Directly from Other Libraries

ECU students, faculty, and staff may borrow materials directly from any of the other libraries with which ECU has signed agreements.