Document Delivery

 

Hi, Pirates! Ever want a personal assistant? The Library’s Document Delivery service is kind of like one for you. We can get you the library materials you need without you having to step foot in the library (although it is a lovely place, so come by when you can). Here’s how to make the most of this free service!

Make a Document Delivery Request / ILLiad Logon

What is Document Delivery?

If you need some articles or book chapters from the library’s collections, the Document Delivery service can scan them for you if you’re an ECU student, faculty, or staff. Save some time and leave the scanning to us!

If you’re a distance education student or employee who doesn’t live near campus, we’ve got some awesome news for you. We can ship requested books and media to your home or work address at no charge to you! So, whether for a research paper or class assignment, or a novel for leisure reading, we’ve got you covered!

How to Request Materials

  1. Log in to ILLiad: This is the system you’ll use to make and track your requests. It is the same system used for the Interlibrary Loan service. If you don’t have an account yet, it’s super easy to set one up on the spot.
  2. Fill Out a Request Form: Provide as much info as you can about the item you need. The more details, the better! But don’t worry if you don’t have a full citation.
  3. Submit Your Request: Once you’ve filled everything out, click that Submit button! We’ll do the rest.

Speed & Delivery Options

Most requests are processed within two weekdays.

  • Email: Articles and chapters will be emailed for quick access! Just check your inbox.
  • Shipping by UPS: We’ll send books and other items right to your door. Delivery time varies a little based on where you live but usually around three weekdays.
  • Shipping by the U.S. Postal Service: If you only have a P.O. Box address, we’ll have to mail to you using the U.S. Postal Service, which can take over a week, so we encourage you to give us a physical street address so we can use UPS.

Due Dates and Renewals

Due dates vary, but don’t worry — the due dates will be listed clearly on the bands on each item shipped to you.

Items can often be renewed using My Account or contacting the Circulation Desk. Make sure to return your items on time to avoid Circulation overdue fines!

Returning Materials

When it’s time to return materials, you may easily ship them back hassle-free using the included prepaid UPS shipping label that we’ll include with your items.

Borrowing Directly from Other Libraries

If you live near another college or university, you might be able to check out items directly from them – just ask them what their policies are.

Within North Carolina, ECU has agreements with many others that make it easy for ECU students, faculty, and staff to do so.

Have Question?

Please ask the Document Delivery Manager at jis@ecu.edu or 252-328-6068.

The library also has a webpage detailing other services provided to Distance Education students so be sure to visit that for even more benefits.